The Role of CRM Analysis to Improve Corporate Image of Umrah Travel from the Customers Point of View: Descriptive Qualitative Study of Ada Tours & Travel, Jakarta by Melisa Faratika
Ada Tours & Travel’s research discusses about CRM (Customer Relationship Management) as the role of to improve corporate image of Umrah travel service towards to customers. In corporate services, the role of CRM is the most important thing that has to be preserved and implemented well in the company especially in industry of Umrah travel. [...]